Yes88 Terms and Conditions — Complete Platform Usage Guide

1 Acceptance of Terms

By accessing, registering, or using any part of the yes88 platform — including the website, mobile app, or any related services — you hereby acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you are required to stop using the yes88 platform immediately. Continued use of the platform following any amendment to the terms will be considered acceptance of the amended terms.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy yes88, all of which together form the complete agreement between you and the platform.

2 Eligibility Member

The yes88 platform is open only to individuals who meet the following eligibility requirements:

• Age: You must be at least 18 years at the time of registration and while using yes88 services. yes88 takes the protection of minors from gambling seriously.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable in your country or region of residence.
• Location: You are solely responsible for ensuring that your use of yes88 services complies with the laws applicable in your local jurisdiction. yes88 does not provide legal advice regarding eligibility in any specific jurisdiction.
• Non-yes88 Employees: yes88 employees and their immediate family members are not permitted to register or use the platform as regular members.
• One Account Only: Each individual is permitted to hold only one yes88 account. Owning multiple accounts is a serious violation of these terms.

3 Account Registration

The yes88 account registration process is straightforward and quick. However, there are several important responsibilities you need to understand:

You are required to provide accurate, complete, and up-to-date information during registration. False or misleading information constitutes a breach of terms and may result in account closure and fund freezing.

You are solely responsible for maintaining the confidentiality of your login credentials. yes88 shall not be liable for any losses arising from unauthorized access to your account by a third party where such access resulted from your own negligence in safeguarding your login information.

After registration, you must verify your email address via the confirmation link sent by yes88. Unverified accounts may have certain functional limitations.

• Use an active and valid email address for registration
• Ensure yes88 emails are not filtered into your spam folder
• Contact customer support if you do not receive the verification email within 10 minutes

4 Deposit & Withdrawal

Yes88 supports a variety of local Malaysian payment methods to ensure members can manage their financial transactions with ease.

• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name
• Yes88 reserves the right to request additional document verification for withdrawals exceeding certain limits
• Withdrawals involving bonuses are subject to the rollover requirements stated in the relevant bonus terms
• Funds deposited via certain methods may be required to be withdrawn through the same method, subject to the payment provider's policy

5 Bonus & Promotions

Yes88 offers a variety of bonuses and promotions from time to time to provide added value for our members. All bonuses are subject to the following terms:

Every bonus credited to your account carries a wagering requirement that must be fulfilled before any withdrawal can be processed. This requirement is clearly stated on each promotional offer.

• Rollover requirements typically range from 5x to 25x depending on the bonus type
• Not all games contribute at the same rate towards wagering requirements — check the promotions page for full details
• Bets placed at odds below 1.50 may not count or may be counted at a reduced rate

All bonuses have a defined validity period. Unused bonuses or unfulfilled wagering requirements within that period will be automatically forfeited without any compensation.

Yes88 has an advanced detection system to identify bonus abuse. The following activities are considered abuse and may result in bonus cancellation and account closure:

• Opening multiple accounts to claim registration bonuses repeatedly
• Colluding with other members to meet rollover requirements through illegitimate means
• Using betting strategies clearly intended solely to meet rollover requirements without genuine risk

6 Game Rules & Betting

All games and bets on the yes88 platform are subject to the following general rules, in addition to the specific rules for each game category:

The outcome of all games at yes88 is determined by a Random Number Generator (RNG) that has undergone independent auditing by internationally accredited certification bodies. This ensures every game round is fair and cannot be manipulated.

• All bets are final once confirmed by the system — bets cannot be cancelled or changed after confirmation
• Yes88 reserves the right to void bets in the event of an obvious pricing error or extraordinary circumstances affecting the outcome of an event
• Odds may change at any time before an event begins — the applicable odds are those confirmed at the time the bet is placed
• Bets placed after an event has started (for non-live markets) will be automatically voided

In the event of a dispute regarding a game outcome, members may submit a complaint within 72 hours of the incident. yes88 will investigate and provide a response within 5 business days. yes88's decision following the investigation is final.

7 Accepted Member Conduct

Yes88 is committed to maintaining a safe, respectful, and enjoyable environment for all members. The following conduct is strictly prohibited on our platform:

• Using automation software, bots, or any tools that manipulate games or the yes88 system
• Colluding with other members to exploit system vulnerabilities (collusion)
• Money laundering or any suspicious financial activity conducted through the yes88 platform
• Using another person's information without their consent to register or access an account
• Threatening, harassing, or abusing yes88 customer support staff
• Any attempt to hack, attack, or disrupt the technical infrastructure of yes88

8 Account Security

Your account security is a shared responsibility between you and yes88. The following are steps you must take to protect your account:

• Use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) in your account settings for an additional layer of security
• Do not share your login credentials with anyone — including yes88 staff, who will never ask for your password
• Log out of your account after every session, especially when using a shared device
• Contact yes88 support immediately if you suspect your account has been accessed without authorization

Yes88 protects all account and transaction data with 256-bit SSL encryption. However, yes88 is not responsible for losses arising from a member's own negligence in safeguarding their login credentials.

9 Data Privacy & Information Protection

Yes88 is committed to protecting the privacy and personal data of all our members. The collection, use, and storage of your personal data is conducted in accordance with Privacy Policy comprehensive yes88.

In summary, your personal data is collected for the following purposes:

• Identity verification and KYC process
• Processing financial transactions and payment verification
• Providing effective customer support
• Compliance with legal and regulatory requirements
• User experience improvement and product development

Yes88 will not sell or disclose your personal data to third parties without your consent, except where required by law or as stated in our Privacy Policy.

10 Limitation of Liability

To the extent permitted by applicable law, yes88 shall not be liable for:

• Any financial losses arising from the use of the yes88 platform, including losses from wagering and gaming
• Service disruptions caused by system maintenance, technical failures, or circumstances beyond yes88's control
• Losses arising from unauthorized access to your account due to your own negligence
• Any financial decisions you make based on information found on the yes88 platform

11 Account Closure & Suspension

Yes88 reserves the right to suspend or close a member's account at any time for the following reasons:

• Violation of any terms contained in this document
• Suspected fraudulent activity, money laundering, or collusion
• Failure to complete KYC verification within the stipulated timeframe
• Requests from regulatory authorities or law enforcement agencies
• Multiple account ownership

You may close your yes88 account at any time by contacting our customer support. Prior to closure, ensure all eligible funds have been withdrawn. Funds associated with bonuses that have not met the rollover requirements will be forfeited upon account closure.

If your account has been suspended or closed and you believe the decision was unfair, you may submit a written appeal to the yes88 support team within 30 days. yes88 is committed to reviewing all appeals fairly and transparently.

12 Terms and Conditions Amendments

Yes88 reserves the right to amend, update, or replace these Terms and Conditions at any time. When significant amendments are made, yes88 will:

• Updating the "Last Updated" date at the top of this document
• Sending notifications to members via their registered email or in-platform notifications
• In the case of highly material amendments, providing at least 14 days' advance notice before the changes take effect

Your continued use of the yes88 platform after any amendment takes effect will be deemed as your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you remain informed of the latest terms.

If you have any questions regarding these Terms and Conditions, please contact the yes88 support team via Live Chat or email at [email protected] — we are ready to help clarify any part that is unclear.